Data Protection and Privacy Policy

Here at Stevenage Vineyard we take your privacy seriously. This policy together with our terms of use of any websites/App which you may visit sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed.

1) What Information Do We Hold?

a) Information that you give us. When filling in forms on our websites, through our ChurchSuite App, at events we run, corresponding with us by phone, email or letter, it includes information you provide when you register to use our site, participate in discussion boards or other social media functions on our site, surveys, campaigns and when you report a problem with our site. The information you give us may include your name, postal address, e-mail address, phone number, financial and credit card information, personal description and/or photographs.

c) Information we receive from other sources. We may also receive information about you from other churches or third parties who work closely with us, including referring agencies if you access our support services such as Foodshed or Babyshed.

d) If you are a volunteer we may also hold certain categories of sensitive information such as personal financial details, age, gender, marital status, date of birth, full employment and educational history, references, medical and criminal records.

2) How Will We Use Your Information?

a) To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

b) To improve our site to ensure that content is presented in the most effective manner for you and for your computer;

c) To allow you to participate in interactive features of our service, when you choose to do so;

d) As part of our efforts to keep our site safe and secure;

e) To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

f) If you sign up for electronic newsletters we will use your information to send you news and information about Stevenage Vineyard.

g) To maintain accurate and up to date records or our employees, volunteers and visitors.

h) To run Disclosure and Barring Service checks on employees, volunteers and LSPs in accordance with our safeguarding and employment policies.

i) To send rota reminders to teams and volunteers.

j) To enable you to access our compassion ministries such as Foodshed, Babyshed and Stevenage Bereavement Support Group.

h) To enable us to claim Gift Aid where consent has been given and information has been provided by you.

3) Where Do We Store Your Personal Data?

a) We are committed to holding your personal information securely. Only Stevenage Vineyard staff or volunteers with direct permission given by the Lead Pastor have access.

b) We may store your information on computers, in paper form, or both.

c) All computers that store any personal data are password protected.

e) Any paper files that hold personal information (other than names and contact details) are kept on secure premises in locked cupboards and filing cabinets.

g) Information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site or app, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

h) Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

4) What Is Our Legal Basis For Processing Your Data?

a) Our legal basis for processing personal data is different depending upon the purpose it was collected for. The following list covers the main types of data that we hold.

i) Data collected for Stevenage Vineyard news mailing and marketing lists is held on consent (unless otherwise stated).

ii) Data collected through our booking systems for the events and courses that we run is held for our legitimate interests or because of a contractual obligation to do so.

iii) Employee and volunteer data records are processed to comply with legal and contractual obligations and to fulfil our legitimate interests as a church.

iv) Data collected for our compassion ministries to ensure the correct level of help is given and kept on consent.

v) For financial purposes including enabling us to claim Gift Aid where consent has been given.

5) How Long Do We Hold Your Data?

a) The length of time that we will retain your data will vary depending upon the purpose for which it is processed.

b) Data that is held by us on consent is only kept for as long as we have your consent to process that data.

c) To check the data that we hold or for your data to be removed, please contact the Stevenage Vineyard Office Manager.

6) Your Rights

a) Under UK legislation you have a number of rights about how your data is processed. Full details of your personal rights can be found on the Information Commissioner’s Office website – https://ico.org.uk/.

b) Your rights include the right to:

i) Request access to the data we hold about you,

ii) Have inaccurate and incomplete data rectified,

iii) Have the personal data we hold on you deleted (except where we are required to hold the data by law),

iv) To restrict the processing of your personal data in certain circumstances.

c) Data that is held on consent will only be processed as long as we have your consent. To withdraw your consent you can contact us by emailing us at info@stevenage-vineyard.co.uk.

7) Other Websites

a) Our site may, from time to time, contain links to and from other websites, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8) Cookies

a) Our websites use cookies for the following reasons:

i) To allow you to carry information across pages of our websites and avoid having to re-enter information when you return to one of our sites;

ii) To measure our website traffic and analyse how our websites work. This will allow us to make changes to our websites in the future and make them easier to use;

b) You can accept or decline cookies by modifying the settings in your browser. Please note that if you disable all cookies then you may not be able to access some parts of our websites.

9) Changes To Our Privacy Policy

a) Any changes we make to our privacy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

10) Contact

a) If you have any questions, comments or requests regarding this privacy policy please email info@stevenage-vineyard.co.uk or write to us at:

Stevenage Vineyard
Unit 1, The Orbital Centre
Cockerell Close
Stevenage
SG1 2NB